Using SubC Blackbox does not require any additional network requirements, other than your local network communication between the Blackbox system and devices such as shared network drives. If you have a Firewall / Windows Firewall enabled, ensure the Blackbox application is permitted on Public / Private Networks.
If you are using SubC Blackbox with SubC Streaming Service, the following ports are required:
Network Ports
Ask your IT Network team to open the following network ports to enable the corresponding Services.
Required
Port / Protocol | Domain / IP | Purpose |
https/443 .. TCP | https://streaming.subcservices.com / 52.229.119.87 (#) https://subc-signaling-us-east.com / 54.162.236.192 (#) https://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth https://subcaapinext.azurewebsites.net / 52.229.115.84 (#) https://subcclienthub.azurewebsites.net / 20.49.104.24 (*) (#) https://subcstreamfunctions.azurewebsites.net / 20.49.104.24 (*) (#) (^) https://uksouth2.subcservices.com / 3.10.253.197 (*) (#) (^) https://irelandeast.subcservices.com / 63.35.97.63 (*) (#) (^) https://dubai.subcservices.com / 20.216.18.108 (*) (#) (^) https://ukwest.subcservices.com / 51.141.38.57 (*) (#) (^) https://brazil.subcservices.com / 104.41.51.150 ( * ) ( # ) ( ^)
| SSL |
3478 .. UDP | https://streaming.subcservices.com / 52.229.119.87 (#) https://subc-signaling-us-east.com / 54.162.236.192 (#) https://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth https://uksouth2.subcservices.com / 3.10.253.197 (#) https://irelandeast.subcservices.com / 63.35.97.63 (#) https://dubai.subcservices.com / 20.216.18.108 (#) https://ukwest.subcservices.com / 51.141.38.57 (#) https://brazil.subcservices.com / 104.41.51.150 ( # )
| TURN server2. |
wss/8188 .. TCP | wss://subcsiginalingserv.com / 52.6.142.123 (#) wss://subc-signaling-us-east.com / 54.162.236.192 (#) wss://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth wss://uksouth2.subcservices.com / 3.10.253.197 (#) wss://irelandeast.subcservices.com / 63.35.97.63 (#) wss://dubai.subcservices.com / 20.216.18.108 (#) wss://ukwest.subcservices.com / 51.141.38.57 (#) https://brazil.subcservices.com / 104.41.51.150 ( # )
| SFU4 / Janus server, multi-splitter for sending the video |
wss/8989 .. TCP | wss://subc-signaling-eu.info / 20.68.194.88 (#) | Audio Chat (legacy Server) |
https:/443 .. TCP | https://subcservices.com/audioroom / 158.106.137.214 (#) | Audio Chat (legacy Web UI) |
443 .. TCP | audioroom.subcservices.com / 20.185.53.126 | Audio Room Server |
https:/443 .. TCP | https://audiorooms.subcservices.com / 52.167.15.22 | Audio Rooms (Web UI) |
443 .. UDP | audiorooms.turn.ukwest.subcstream.com / 51.142.174.116 | Audio Rooms - TURN (NextGen Network) |
443 .. UDP | stun.useast.subcstream.com / 20.12.58.90 | Audio Rooms- STUN (NextGen Network) |
3478 .. UDP
443 .. UDP | audiorooms.janus.ukwest.subcstream.com / 51.142.161.243 | Audio Rooms - Janus-Gateway (NextGen Network) |
1935 .. UDP | https://subc-signaling-us-east.com / 54.162.236.192 (#) https://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth https://uksouth2.subcservices.com / 3.10.253.197 (#) https://irelandeast.subcservices.com / 63.35.97.63 (#) https://dubai.subcservices.com / 20.216.18.108 (#) https://ukwest.subcservices.com / 51.141.38.57 (#) https://brazil.subcservices.com / 104.41.51.150 ( # )
| SRT Incoming/Outgoing |
Additional
Depending on your network architecture you may need to open some or all of the following ports.
Port / Protocol | Domain / IP | Purpose |
3478 .. TCP/UDP3 | https://subc-signaling-us-east.com / 54.162.236.192 (#) https://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth https://uksouth2.subcservices.com / 3.10.253.197 (#) http://irelandeast.subcservices.com / 63.35.97.63 (#) https://dubai.subcservices.com / 20.216.18.108 (#) https://ukwest.subcservices.com / 51.141.38.57 (#) https://brazil.subcservices.com / 104.41.51.150 ( # )
| STUN server1 (transaction started on TCP and once confirmed switches to UDP3). |
49152-65535 .. UDP4 | https://subc-signaling-us-east.com / 54.162.236.192 (#) https://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth https://uksouth2.subcservices.com / 3.10.253.197 (#) https://irelandeast.subcservices.com / 63.35.97.63 (#) https://dubai.subcservices.com / 20.216.18.108 (#) https://ukwest.subcservices.com / 51.141.38.57 (#) https://brazil.subcservices.com / 104.41.51.150 ( # )
|
( * ) Needed for version 4.x | ^ Activation is handled by http://subcstreamfunctions.azurewebsites.net
( # ) Provided IP are as they were at the time of writing the document. See how to check IP of domain.
1 Session Traversal of User Datagram Protocol (UDP) through Network Address Translators (NATs), 2 Traversal Using Relay NAT, 3 Starts with TCP and then switches to UDP connection, 4 Selective Forwarding Unit (SFU)
If you encounter any issues connecting to these ports (potentially due to these ports being disabled or already used by other programs/services), please confirm with your IT Network Administration team before contacting support@subccontrol.com.
