DVR+O / SCI on VMware - No Video Displaying

If you have installed SubC DVR+Ov7 on a VMware Virtual Machine (VM) and you encounter an issue whereby you are not seeing the video displayed on the DVR+O application Preview & Main Video window, the cause maybe due to multiple video cards on the VMware system.

Check the Device Manager on your VMware VM. If, for example, you see both a VMware SGVA video card and a NVIDIA video card, deactivate the VMWare video card. This will cause the DVR+O to use the NVIDIA card and should resolve the issue.

If deactivating the VMWare video card does not resolve the issue, please contact SubC Support: support@subcimaging.com