Troubleshooting - Rayfin camera focus

Symptom: My Rayfin camera won't focus even when I manually adjust the focus or set it to auto focus

Potential cause: The Rayfin camera configuration may need to be updated.

Please email support@subcimaging.com and provide your Rayfin camera SubC Serial number.

Serial numbers for all SubC underwater products are located on the end cap below the connectors in the format SUBC#####