SubC Applications on VMware - No Video Displaying

If you have installed SubC application on a VMware Virtual Machine (VM) and you encounter an issue whereby you are not seeing the video displayed on the SubC application Preview & Main Video window, the cause may be due to multiple video cards on the VMware system.

Check the Device Manager on your VMware VM.

If, for example, you see both a VMware SGVA video card and an NVIDIA video card, deactivate the VMWare video card. This will cause the SubC application to use the NVIDIA card and should resolve the issue.

If deactivating the VMWare video card does not resolve the issue, please contact SubC Support: support@subcimaging.com