When to Upgrade SubC Software - Best Practice
We recommend installing SubC software latest version releases as soon as possible, however, it is not recommended to do so if you are currently engaged in a live project.
It is best practice to first install software upgrades on a test system &/or on your production systems after your current Project is completed / before your next Project begins.
*If the new SubC Software version has new features or fixes that you require for your current project, install it on a test system to confirm before installing on your active project systems.
To avoid potential issues during the software upgrade download & installation process, it is best to use a strong cable or LAN network connection instead of VSAT or 4/5G networks.
After successfully installing the new software, please perform thorough testing of your Use Case with the new software and refer to the SubC Product User Manual → What’s New.
If you experience any issues, please contact SubC Support:
Visit the SubC Support Portal to create a support ticket
Email support@subcimaging.com to create a support ticket
Call +1-709-702-0392