License Options & Software Installation
We have two licensing methods available for SubC Applications.
Option 1 - License Dongle - Portable
If you wish to have the flexibility to relocate the SubC Software applications to various systems, we will provide you with the Software installation file on a USB thumb drive and the Software CodeMeter License on a dongle.
Plug the flash drive that contains the SubC Software installation file into a USB port on the system you wish to install.
Open a Windows File Explorer and navigate to the flash drive.
You can copy the SubC Software Installation file to a folder on your system and run the installation from that location if you so choose.
Run the SubC Software installer and follow the prompts through the installation process.
Plug the CodeMeter License dongle into the system before launching the SubC Software application.
The SubC Software applications will not run unless the CodeMeter License dongle is plugged into the system. If you wish to run SubC Software application on multiple systems simultaneously, you will require a CodeMeter License Dongle for each system.
Option 2 - Virtual License - Dedicated
If you wish to use SubC Software application on a dedicated system, we will provide you with a link to download the SubC Software installation bundle and we will provide you with a virtual CodeMeter License Update file to upload onto the SubC application host system.
Your SubC Account Manager will contact SubC Support Team support@subimaging.com to make a request to generate your SubC Software virtual License Request file & License Update file.
To become familiar with this process, see SubC License Request & Update.
Software Download
Download the latest version of SubC Blackbox: https://getblackbox.subcservices.com/
We’ve also included a software version status indicator at the top, right of the SubC application UI to let you know when there is a newer software version of the SubC application available.
The blue download button indicates there is a newer version of DVR+ software available. Click this button to download the latest version and install at your earliest convenience.
The blue checkmark indicates that the most current version of the DVR+ application is installed.
Software Installation
If you are using a SubC Software physical Dongle License (portable to multiple systems), plug the License Dongle into the computer USB port. The License Dongle must be plugged into the SubC host computer for the SubC Software application to launch.
If you have chosen to use a SubC Virtual License (not portable, dedicated to the system), the virtual license can be imported onto the system after the initial SubC Software installation.
See SubC License Request & Update
SubC Blackbox
Note: At least 1.15 GB of free disk space is required.
The first time installing SubC Blackbox on your system a License will need to be in place before the application can open.
If you have a physical Dongle License, plug it into the computer before launch / opening the SubC application.
If you chose to use a Virtual License, unselect Launch and click Finish. Next, see SubC License Request & Update and contact SubC Support to Request & Import the Virtual License. Once the Virtual License is imported, you can then launch SubC application from the shortcut icon on the Windows Desktop.
Open your Windows File Explorer → Downloads folder and click “SubC[application].exe” to run the SubC Software installer and follow the prompts through the installation process.
License Agreement: Select “I accept the agreement…” and click Next.
Select Destination Location: Where should SubC application be installed? Default location is: C:\SubC [application name] but you can select a drive other than the default C: drive. Click Next
Folder Exists: If you have previously installed the SubC application, you will be prompted to confirm if you want to install in the existing folder.
Ready to Install: Click Install to continue with the installation.
Preparing to Install: Preparing to Install window appears.
Installing: Please wait while Setup installs SubC application on your computer.
CodeMeter Runtime Kit: The first time and occasionally on subsequent SubC application updates, you may be prompted to run the WIBI CodeMeter Runtime Kit Setup. This pertains to the SubC application License. Click Next and complete this installation as well.
