SubC Software Suite User Manuals

License Options & Software Installation

SubC License Options

We have two licensing methods available for SubC Applications, Dongle and Virtual.

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Option 1 - License on USB Dongle - Portable

If you wish to have the portability to run the SubC Software applications on various systems, we can provide you with the Software installation file on a USB thumb drive and the Software CodeMeter License on a USB dongle.

  1. Plug the flash drive that contains the SubC Software installation file into a USB port on the system you wish to install.

  2. Open a Windows File Explorer and navigate to the flash drive.
    You can copy the SubC Software Installation file to a folder on your system and run the installation from that location if you so choose.

  3. Run the SubC Software installer and follow the prompts through the installation process.

  4. Plug the CodeMeter License Dongle into a USB port on the system before launching the SubC Software application.

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The SubC Software applications will not run unless the CodeMeter License dongle is plugged into the system. If you wish to run SubC Software application on multiple systems simultaneously, you will require a CodeMeter License Dongle for each system.

Option 2 - Virtual License - Dedicated

If you wish to use SubC Software application on a dedicated system, we can provide you with a link to download the SubC Software installation bundle and we provide you with a Virtual CodeMeter License Update file to import onto the SubC application host system.

Your SubC Account Manager will contact SubC Support Team support@subimaging.com to make a request to generate your SubC Software Virtual License Request file & License Update file.
This process is described here: SubC License Request & Update.

SubC Software Download

Download the latest version of SubC Blackbox: https://getblackbox.subcservices.com/


Notice the Software Version Status indicator at the top, right of the SubC application UI. When the system is connected to the Internet, this indicator will let you know when there is a newer software version of the SubC application available.

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The blue download button indicates there is a newer version of SubC software application available. Click this button to download the latest version and install at your earliest convenience.

The blue checkmark indicates that the most current version of the SubC software application is installed.

SubC Software Installation

If you are using a SubC Software Dongle License (portable to multiple systems), plug the License Dongle into the computer USB port. The License Dongle must be plugged into the SubC software host system for the SubC Software application to launch.

If you are using a SubC Software Virtual License (not portable, dedicated to the system), the virtual license can be imported onto the system after the initial SubC Software installation.
See SubC License Request & Update


SubC Blackbox Software Installation

Open the system Downloads folder and click “SubC Blackbox [version].exe” to run the SubC Software installer.

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License Agreement

Select “I accept the agreement…
Click Next.

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Select Destination Location

If you have multiple drives on the system, you can select which drive you want to install the SubC Blackbox software.

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Folder Exists: If you have previously installed the SubC application, you will be prompted to confirm if you want to install in the existing folder.

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Ready to Install

Click Install to continue with the installation.

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Installing

Please wait while Setup installs SubC Blackbox on your computer.

CodeMeter Runtime Kit: The first time and occasionally on subsequent SubC application updates, you may be prompted to run the WIBI CodeMeter Runtime Kit Setup. This pertains to the SubC application License. Click Next and complete this installation as well.

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Completing the SubC Blackbox Installation

If you already have your Blackbox License, select Launch SubC Blackbox

Click Finish

If this is the first time installing SubC Blackbox on your system a License will need to be in place before the application can open.

If you have a physical Dongle License, plug it into the computer before launch / opening the SubC application.

If you chose to use a Virtual License, unselect Launch and click Finish. Then see SubC License Request & Update and contact SubC Support to Request a Virtual License. Once the Virtual License is imported, you can then launch SubC application from the shortcut icon on the Windows Desktop.

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SubC Blackbox application launch icon will appear on the system desktop.