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Network Requirements

Network Ports

Ask your IT Network team to open the following network ports to enable the corresponding Services.

 Required

Port / Protocol

Domain / IP

Purpose

https/443 .. TCP

  • https://streaming.subcservices.com / 52.229.119.87 (#)

  • https://subc-signaling-us-east.com / 54.162.236.192 (#)

  • https://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth

  • https://subcaapinext.azurewebsites.net / 52.229.115.84 (#)

  • https://subcclienthub.azurewebsites.net / 20.49.104.24 (*) (#)

  • https://subcstreamfunctions.azurewebsites.net / 20.49.104.24 (*) (#) (^)

  • https://uksouth2.subcservices.com / 3.10.253.197 (*) (#) (^)

  • https://irelandeast.subcservices.com / 63.35.97.63 (*) (#) (^)

  • https://dubai.subcservices.com / 20.216.18.108 (*) (#) (^)

  • https://ukwest.subcservices.com / 51.141.38.57 (*) (#) (^)

  • https://brazil.subcservices.com / 104.41.51.150 ( * ) ( # ) ( ^)

SSL

3478 .. UDP

  • https://streaming.subcservices.com / 52.229.119.87 (#)

  • https://subc-signaling-us-east.com / 54.162.236.192 (#)

  • https://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth

  • https://uksouth2.subcservices.com / 3.10.253.197 (#)

  • https://irelandeast.subcservices.com / 63.35.97.63 (#)

  • https://dubai.subcservices.com / 20.216.18.108 (#)

  • https://ukwest.subcservices.com / 51.141.38.57 (#)

  • https://brazil.subcservices.com / 104.41.51.150 ( # )

TURN server2.

wss/8188 .. TCP

  • wss://subcsiginalingserv.com / 52.6.142.123 (#)

  • wss://subc-signaling-us-east.com / 54.162.236.192 (#)

  • wss://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth

  • wss://uksouth2.subcservices.com / 3.10.253.197 (#)

  • wss://irelandeast.subcservices.com / 63.35.97.63 (#)

  • wss://dubai.subcservices.com / 20.216.18.108 (#)

  • wss://ukwest.subcservices.com / 51.141.38.57 (#)

  • https://brazil.subcservices.com / 104.41.51.150 ( # )

SFU4 / Janus server, multi-splitter for sending the video

wss/8989 .. TCP

wss://subc-signaling-eu.info / 20.68.194.88 (#)

Audio Chat (legacy Server)

https:/443 .. TCP

https://subcservices.com/audioroom / 158.106.137.214 (#)

Audio Chat (legacy Web UI)

443 .. TCP

audioroom.subcservices.com / 20.185.53.126

Audio Room Server

https:/443 .. TCP

https://audiorooms.subcservices.com / 52.167.15.22

Audio Rooms (Web UI)

443 .. UDP

audiorooms.turn.ukwest.subcstream.com / 51.142.174.116

Audio Rooms - TURN (NextGen Network)

443 .. UDP

stun.useast.subcstream.com / 20.12.58.90

Audio Rooms- STUN (NextGen Network)

3478 .. UDP
443 .. UDP

audiorooms.janus.ukwest.subcstream.com / 51.142.161.243

Audio Rooms - Janus-Gateway (NextGen Network)

1935 .. UDP

  • https://subc-signaling-us-east.com / 54.162.236.192 (#)

  • https://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth

  • https://uksouth2.subcservices.com / 3.10.253.197 (#)

  • https://irelandeast.subcservices.com / 63.35.97.63 (#)

  • https://dubai.subcservices.com / 20.216.18.108 (#)

  • https://ukwest.subcservices.com / 51.141.38.57 (#)

  • https://brazil.subcservices.com / 104.41.51.150 ( # )

SRT Incoming/Outgoing

Additional

Depending on your network architecture you may need to open some or all of the following ports.

Port / Protocol

Domain / IP

Purpose

3478 .. TCP/UDP3

  • https://subc-signaling-us-east.com / 54.162.236.192 (#)

  • https://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth

  • https://uksouth2.subcservices.com / 3.10.253.197 (#)

  • http://irelandeast.subcservices.com / 63.35.97.63 (#)

  • https://dubai.subcservices.com / 20.216.18.108 (#)

  • https://ukwest.subcservices.com / 51.141.38.57 (#)

  • https://brazil.subcservices.com / 104.41.51.150 ( # )

STUN server1 (transaction started on TCP and once confirmed switches to UDP3).

49152-65535 .. UDP4

  • https://subc-signaling-us-east.com / 54.162.236.192 (#)

  • https://subc-signaling-eu.info / 20.68.194.88 (#) UKSouth

  • https://uksouth2.subcservices.com / 3.10.253.197 (#)

  • https://irelandeast.subcservices.com / 63.35.97.63 (#)

  • https://dubai.subcservices.com / 20.216.18.108 (#)

  • https://ukwest.subcservices.com / 51.141.38.57 (#)

  • https://brazil.subcservices.com / 104.41.51.150 ( # )

( * ) Needed for version 4.x | ^ Activation is handled by http://subcstreamfunctions.azurewebsites.net

( # ) Provided IP are as they were at the time of writing the document. See how to check IP of domain.

1 Session Traversal of User Datagram Protocol (UDP) through Network Address Translators (NATs), 2 Traversal Using Relay NAT, 3 Starts with TCP and then switches to UDP connection, 4 Selective Forwarding Unit (SFU)

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