RMA - Return Material Authorization

If you are having a problem with SubC equipment and suspect an equipment functionality issue, please first contact support@subccontrol.com to confirm with our Support Team if the problem is with the equipment or if the issue can resolve without the need for equipment return.

If it is determined that the equipment does need to be returned, SubC Support will provide you with an RMA Number

• Please complete the RMA Form

  • Enter the RMA Number and provide the required information on the RMA Form.

  • Direct the Shipping service provider to communicate with SubC Imaging via email logistics@subcimaging.com or phone 1-709-702-0392

  • Save a copy of the completed RMA Form for your records

  • Return the completed RMA Form to SubC along with the Equipment