Rayfin API calls align with the Rayfin camera’s Software & ROM version.
To access new API commands, please be sure to keep your Rayfin camera’s software and ROM current with the latest version.
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If your product is within the Annual Success Program or Warranty period, ensure you have the latest version of DVR+O / SCI desktop application installed:
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Download: https://getdvr7.subcservices.com/
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Refer to these instructions: Upgrade Rayfin Camera ROM & Firmware
OR
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If your Annual Success Program or Warranty period has expired or is near expiration, please contact team@subcimaging.com for more information.