The altimeter works properly only when it’s within 50m of the seafloor.
a
Ensure the connectors are properly connected to the bulkhead.
b
Ensure the front of the altimeter is not obstructed by any debris.
c
Ensure the front of the altimeter is not damaged
Ensure the aux port is set up correctly.
a
Ensure Aux1 is set to TTL + NMEA Sensor(if using lasers as well) OR NMEA sensor (if LEDs and altimeter only)
b
Ensure the correct baud rate of 115200 baud is selected in the DVR-O 7 Software.
Why are my LEDs flickering after I take a photo with strobe enabled?
Ensure the system is not operating in the air for a prolonged period
a
Ensure the Kevlar data cable is still intact
b
Ensure the MCBH whip to the LEDs is still intact
c
Ensure the cable going to the BPC from the power brick is still intact
d
Check the power brick and BPC unit to see if they are hotter than 60 degrees Celsius
e
If the LEDs are still flickering even when the DCS is in water, please contact support@subcimaging.com for assistance
Why is my system not powering on?
Ensure the DC power supply is connected to the AC outlet and the BPC is switched ON. Measure the DC power at the end of the winch cable with a multimeter. The value should be between 76.75 Vdc and 77.5 Vdc.
a
Ensure the MCBH-2F on the winch power cable is connected to the MCBH-2M bulkhead on the Rayfin. At the same time, ensure all the connectors are fully connected to the aux ports on the Rayfin.
b
You can verify if the camera is on by checking if it’s on the network. You can do this by opening the Command Prompt and typing the command “ Ping SubCRayfin#####” *##### = Serial number printed on the endcap of the camera.
c
If you have checked all the steps and the system is still not working, please contact support@subcimaging.com for assistance.